FAQ

Sunridge Mazda

Shopping & Buying

What is the difference between buying new and buying used?

How do I know whether I should buy new or used?

How do I know what type of vehicle is right for me?

What should I consider before buying my next vehicle?

What are the benefits of buying a new vehicle?

What are the benefits of buying a used vehicle?

Can I test drive before I buy?

What should I check during a test drive?

How long should a proper test drive be?

Can I reserve a vehicle with a deposit?

Should I leave a deposit before I’m ready?

What fees should I ask about before signing?

Is the advertised price the full price I will pay?

What should I bring when buying a vehicle?

What are the most important things to review before I sign?

Why is vehicle protection important in Calgary?

What kind of damage can Calgary roads and weather cause?

Is rust protection worth it in Alberta?

How does paint protection help my vehicle?

Why should I protect my vehicle’s interior?

Does protection help with resale value?

Used Vehicles, Trade-Ins & Vehicle History

Can I trade in my current vehicle?

Can I trade in a vehicle that isn't fully paid off and still owe more than it's worth?

How long does the trade-in appraisal process take?

Do I need to bring anything specific when trading in my vehicle?

How is my trade-in value determined?

Can I trade in a vehicle that still has a loan on it?

What is negative equity?

Should I get a vehicle history report on a used vehicle?

Can a vehicle history report miss something?

Should I ask if a used vehicle has been in an accident?

Should I ask whether there is a lien on a used vehicle?

Should I have a used vehicle inspected?

What is a certified pre-owned vehicle?

Is certified pre-owned better than regular used?

Should I ask for service records on a used vehicle?

How do I check if a vehicle has an open recall?

Are recall repairs free?

What is the difference between as-is and dealer-certified vehicles?

Which vehicle history report service do you use?

What financing options are available for used vehicles?

What does a clean vehicle history report actually mean?

Financing, Leasing & Payments

Should I buy outright, finance, or lease?

What is the difference between financing and leasing?

How does vehicle financing work?

What affects the interest rate on a vehicle loan?

What do lenders look at when approving an auto loan?

Do I need a down payment?

Should I focus on the payment or the total price?

What is the difference between the interest rate and the total cost of borrowing?

Can I pay off my car loan early?

How do mileage limits work on a lease?

What happens at the end of a lease?

What is wear and tear on a lease?

How should I set my vehicle budget before shopping?

Warranty, Service & Parts

What warranty comes with a new vehicle?

Do used vehicles come with warranty?

What is routine vehicle maintenance?

How often should I service my vehicle?

Why is following the maintenance schedule important?

What are the most common service items customers ask about?

When should I replace my tires?

Are winter tires worth it?

What are OEM or genuine parts?

Should I choose OEM parts or aftermarket parts?

Can I order parts or accessories through the dealership?

Can accessories be added after I buy the vehicle?

Do I have to service my vehicle at the selling dealership?

What if I have an issue after I buy the vehicle?

Where do I go for my service appointment?

Mazda Safety, Awards & Brand Questions

What safety testing do Mazda vehicles go through?

How many crash tests does Mazda perform on new models?

Why should safety ratings matter when choosing a vehicle?

What are vehicle safety ratings?

Who determines vehicle safety ratings?

Has Mazda won major safety awards?

What safety features does Mazda offer?

What does Mazda mean by Kodo design?

What is Takumi craftsmanship?

What values guide Mazda as a brand?

What is omotenashi?

What does Mazda say about sustainability?

What is Mazda Canada’s “Steering Forward” approach?

Does Mazda Canada support communities and employees?

Has Mazda Canada been recognized as an employer?

SubPrime Credit Center

What is second-chance financing?

Who is second-chance financing for?

Can a car loan actually help rebuild my credit?

Should I get pre-approved before shopping?

Do I need to pick a vehicle before applying?

Can you help if I have had a bankruptcy or consumer proposal?

Can you help if I have missed payments in the past?

Can I still apply if I am new to Canada or building credit for the first time?

Will applying hurt my credit?

Do I need a down payment for second-chance financing?

Can I trade in my current vehicle as part of the approval?

What do lenders usually look at besides my credit score?

How fast can I get an answer?

What documents should I have ready for a second-chance application?

What if I am worried about being judged because of my credit?

How do I improve my chances of approval?